Terms of service

Terms & Conditions

Last updated: March 2026

Welcome to Zump.fi. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms.

1. Company Information

This website is operated by Zump.fi. Throughout the site, the terms “we”, “us”, and “our” refer to Zump.fi.

By visiting our site or purchasing from us, you agree to be bound by these Terms & Conditions, including any additional policies referenced here.

2. Eligibility

To use our website and purchase products, you must:

  • Be at least 18 years old, or

  • Have permission from a parent or legal guardian

You agree to provide accurate and complete information when placing an order.

3. Products and Availability

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate.

However:

  • Product availability may change without notice

  • Colors may appear slightly different depending on your screen

  • We reserve the right to limit quantities or discontinue products

4. Pricing and Payments

All prices displayed on the website are shown in EUR (€) unless stated otherwise.

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Cancel orders placed with incorrect pricing

Payments must be made through the approved payment methods available on our website.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

However, this does not guarantee acceptance. We reserve the right to:

  • Refuse or cancel an order

  • Cancel orders suspected of fraud or unauthorized transactions

  • Limit quantities per customer

If your order is canceled after payment, a full refund will be issued.

6. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

Delivery times may vary depending on:

  • Shipping location

  • Courier services

  • Public holidays or unforeseen circumstances

We are not responsible for delays caused by shipping carriers or customs authorities.

7. Returns and Refunds

Customers may return eligible items within 7 days of delivery, subject to our Return Policy.

To qualify for a return:

  • Items must be unused and in original condition

  • Items must include original packaging, tags, and accessories

Items that are used, damaged by the customer, or missing packaging will not be accepted.

Refunds will be processed once the returned item is inspected and approved.

8. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Graphics

  • Logos

  • Website design

is the property of Zump.fi or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Zump.fi shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business opportunities

  • Delays caused by third-party services

Our liability shall not exceed the value of the purchased product.

10. Privacy and Data Protection

We respect your privacy and process personal data according to the General Data Protection Regulation (GDPR).

For detailed information on how we collect and process personal data, please refer to our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of Finland.

Any disputes arising from the use of this website shall be subject to the jurisdiction of Finnish courts.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective immediately upon being posted on this page.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: support@zump.fi
Website: www.zump.fi